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Terms & Conditions

Welcome to elemart. These Terms and Conditions ("Terms") govern your access to and use of the elemart website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Acceptance of terms

By using this website, you confirm that you are at least 18 years of age or have the legal capacity to enter into a binding agreement under the laws applicable in your jurisdiction.

2. Use of the website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not use the website in any manner that may damage, disable, overburden, or impair its functionality.

You must not attempt to gain unauthorized access to any part of the website, user accounts, servers, or networks connected to the website.

Any fraudulent, abusive, or illegal activity may result in the suspension or permanent termination of your account.

3. User account

Some features of the website may require you to create an account.

You agree to provide accurate, complete, and up-to-date information during registration.

You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account.

Please notify us immediately if you believe your account has been accessed without authorization.

4. Product information

We make every reasonable effort to ensure that product descriptions, specifications, images, pricing, and availability are accurate.

Product images are provided for illustration purposes only and may differ slightly from the actual product.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices are subject to change without prior notice.

In the event of a pricing error, elemart reserves the right to cancel or refuse any order placed at the incorrect price, even after payment has been received. Any payment collected in such cases will be refunded.

6. Orders and payment

By placing an order, you agree to purchase the selected products at the displayed price, including applicable taxes, shipping charges, and other fees.

Orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, unauthorized transactions, pricing errors, or product availability.

Payment must be completed using one of the payment methods available during checkout.

7. Shipping and delivery

We deliver products to selected serviceable locations within India.

Estimated delivery dates are provided for convenience only and are not guaranteed.

Delivery times may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Ownership and risk of loss transfer to you once the products have been handed over to the shipping carrier.

8. Returns, replacements, and refunds

Returns, replacements, and refunds are governed by our Return and Refund Policy.

Eligible return requests must be submitted within 7 days of receiving the product unless otherwise stated.

Returned products must be unused, in their original packaging, and include all accessories, manuals, invoices, and promotional items.

Refunds will be processed to the original payment method after the returned product has been received and successfully inspected.

Products damaged due to misuse, improper installation, unauthorized modifications, or normal wear and tear may not qualify for a refund or replacement.

9. Warranty

Certain products may include a manufacturer or brand warranty.

Warranty coverage, duration, and terms vary depending on the product and manufacturer.

Unless required by applicable law, elemart does not provide any additional warranties beyond those specifically stated for a product.

10. Intellectual property

All content available on this website, including text, graphics, logos, icons, images, software, videos, product information, and website design, is the property of elemart or its licensors.

No content may be copied, reproduced, modified, distributed, published, or used without prior written permission.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, use, and protect your personal information.

By using this website, you consent to the collection and processing of your information in accordance with our Privacy Policy.

12. Limitation of liability

To the maximum extent permitted by law, elemart, its directors, employees, partners, affiliates, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.

Our maximum liability shall not exceed the amount paid by you for the relevant order.

13. Prohibited activities

You agree not to:

  • violate any applicable laws or regulations
  • upload viruses, malware, or harmful code
  • interfere with the operation or security of the website
  • copy, scrape, or extract website content without permission
  • impersonate another person or organization
  • misuse promotional offers, discounts, or referral programs

14. Account suspension

We reserve the right to suspend or permanently terminate any account that violates these Terms or engages in fraudulent, abusive, or unlawful activities.

15. Changes to these Terms

We may update these Terms from time to time without prior notice.

The revised Terms become effective immediately upon publication on this website.

Your continued use of the website after any update constitutes acceptance of the revised Terms.

16. Governing law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Punjab, India.

17. Contact us

If you have any questions regarding these Terms and Conditions, please contact us.

elemart

Email: support@elemart.com

Phone: +91 95692 27788