Faqs
You can contact our customer support team via email at sales@elemart.com or by calling us at +91 9569227788. We are available 24/7.
If you receive the wrong product, please contact our customer service team immediately. We will arrange for the incorrect item to be returned and will send you the correct item as soon as possible.
Delivery times depend on your location and the availability of the product. Typically, orders are delivered within 3-7 business days for most locations. You will receive an estimated delivery date when you place the order.
Each product comes with specific warranty terms. You can check the product page for warranty details. If you're unsure, feel free to contact our support team, and we will provide you with the warranty information for your purchase.
Once an order is placed, it is processed quickly to ensure timely delivery. Unfortunately, orders cannot be modified or canceled once they are confirmed. However, you can contact our customer service team immediately after placing the order, and we will try to assist you based on the status of your order.
Yes, we regularly offer discounts and promotions. You can check out the "Offers" page on our website, or subscribe to our newsletter to get the latest deals and updates.
If you receive a defective product, you can return it as per our return policy. We will offer you a replacement or a full refund.
If you're interested in a product that is out of stock, you can use the "Notify Me" option on the product page. We will notify you as soon as the product is available again.
We accept multiple payment methods, including Phone pe, net banking, and cash on delivery. You can choose the option that is most convenient for you during checkout.
Delivery charges depend on your location and the size of your order. These charges will be automatically calculated at checkout. We also offer free delivery during certain promotional periods.
To create an account, simply click on the "Sign Up" button on our website. Enter your email address, phone number, and choose a password. Once your account is created, you can easily manage your shopping and track orders.